Refund & Returns Policy

At Evergifted, your happiness is our priority. If you’re not completely satisfied with your purchase, we’re here to help.

Return Window

You have 30 days after receiving your order to request a return.

To be eligible, items must be:

  • In the same condition as received

  • Unused and unworn

  • In the original packaging

  • Accompanied by proof of purchase

To start a return, please contact us at support@evergifted.co.

Return Shipping

Customers are responsible for return shipping costs. A valid tracking number is required to qualify for a refund.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is:

  • Damaged

  • Defective

  • Incorrect (wrong item received)

Contact us immediately at support@evergifted.co. We’ll work quickly to replace the item or issue a refund where applicable.

Refunds

Once your return is received and inspected, we’ll notify you about the approval or rejection of your refund.
If approved, refunds will be issued to your original payment method. Please allow a few business days for your bank or card provider to process the refund.

Cancellations

If you need to cancel your order, email us as soon as possible.

  • If your order hasn’t entered production or shipping, we may still be able to cancel it.

  • If it has already been processed or shipped, we’re unable to cancel.

Non-Returnable Items

Please note, certain products cannot be returned:

  • Personalized or custom-made necklaces

  • Final sale or clearance items

  • Gift cards

Our Promise

At Evergifted, we stand behind the quality of every piece. If something isn’t right, let us know—we’ll do everything we can to make it right.

For assistance, contact us anytime at support@evergifted.co